Support

Pre-sales

If you need detail information about our products electrical characteristics, mechanical characteristics, packaging configuration, absolute ratings and I-V Curves and dimension, please e-mail : presales@HJSolar.co.uk,and one of our customer representatives will contact you shortly. We can also recommend and give information about necessary balance of system products for you to successfully complicate your solar system installation.

Quality Control

Our quality control is set up to the quality system requirements of ISO 9001:2000 and MCS standards.

Our quality control consists of three components:

Incoming inspection through which we ensure the quality of the raw materials that we source from third parties.

In-process quality control of our manufacturing processes,

and

Output quality control of finished products through inspection and by conducting reliability and other tests.

We had passed numerous international certification requirements and operate a policy of continuous improvement.

Quality is one of our core values and the pursuit of quality will continue to drive the company’s efforts in the future.

Our MCS, ISO, UL, TUV, CE, IEC, ICM certified modules are proof of our international standards for product safety, durability and overall quality.

After-sales

If you have any technical questions, technical incident or returns inquiry, please contact our technical support team on, or e-mail: techsupport@HJSolar.co.uk or call Brian on +44.7905853272